+ What about shipping costs?
I offer FREE shipping worldwide, with tracking.
+ How will my order be shipped?
My items are shipped via DHL or PostNL, with tracking number, and arrive in an envelope or box.
+ How long will it take to ship my order?
- Levering Nederland & België: 1-2 Werkdagen
- Lieferung Deutschland: 2-4 Geschäftstage
- Delivery United Kingdom: 4-5 Business Days
- Livraison France: 5-6 Jours Ouvrables
- Delivery time WorldWide: I'll process the order within 2 business days. Once the order ships, it may take 2-10 business days for the order to arrive, depending on destination country (and depending on current shipping restrictions). However, most orders arrive within 2 weeks.
Note: Pre-orders will take app. 2 weeks to arrive.
+ What is your return policy?
No worries, I offer a 30 day money back guarantee. If you are not 100% satisfied with your purchase simply contact me within 30 days of delivery of your item and I'll gladly walk you through returning your order to me for a refund. Return costs are not covered.
+ I have other questions...
I'm happy to help! Please contact me at info@volka.nl and I'll get back to you within 24 hours.
